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Troubleshooting

Common issues and solutions when using EonSwap.

Swap Issues

"Insufficient liquidity"

  • The trading pair may have low liquidity
  • Try a smaller amount
  • Check if the token pair exists on EonSwap

"Price impact too high"

  • Your trade is too large relative to pool size
  • Split into smaller trades
  • Wait for more liquidity

"Slippage exceeded"

  • Price moved during transaction
  • Increase slippage tolerance (Settings → Slippage)
  • Try again quickly after getting a new quote

"Transaction failed"

  • Check you have enough ETH for gas
  • Token approval may have failed — retry
  • Network may be congested — wait and retry

Wallet Issues

Wallet won't connect

  1. Refresh the page
  2. Check if wallet popup was blocked
  3. Disconnect and reconnect
  4. Clear browser cache
  5. Try a different browser

Wrong network

  • Switch to Base (Chain ID: 8453) in your wallet
  • See Wallet Setup to add Base

Transaction stuck pending

  • Check transaction on BaseScan
  • You may need to speed up or cancel in wallet
  • Network congestion can cause delays

Liquidity Issues

Can't add liquidity

  • Ensure you have both tokens
  • Approve both tokens for spending
  • Check you have ETH for gas

LP tokens not showing

  • Import the LP token contract to your wallet
  • Check the Liquidity page for your positions

Farming Issues

Can't stake LP tokens

  • Ensure you have LP tokens from adding liquidity
  • Approve LP token for MasterChef contract
  • Check you have ETH for gas

Rewards not updating

  • Rewards update every block (~2 seconds)
  • Refresh the page
  • Small amounts may show as 0.00

Can't claim rewards

  • Ensure you have ETH for gas
  • Try claiming with a fresh page load

Airdrop Issues

"Not eligible"

  • Check you're using the correct wallet
  • Eligibility is based on snapshot criteria
  • Different campaigns have different requirements

Already claimed

  • Each address can only claim once per campaign
  • Check your transaction history

Performance Issues

Page loading slowly

  • Check your internet connection
  • RPC may be under load — wait and refresh
  • Try clearing browser cache

Prices not updating

  • Refresh the page
  • Check if Base network is experiencing issues
  • Prices update in real-time from on-chain data

Still Need Help?

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