Status Codes Reference
This reference explains transaction states shown in EonSwap tracking and what users should do next.
Bridge and swap tracking states
PENDING
Transaction is broadcast or still being confirmed by chain/protocol infrastructure.
What to do:
- Wait for additional confirmations.
- Keep transaction hash available.
- Avoid duplicate submissions unless you intentionally replace/cancel.
DONE / SUCCESS
Execution has completed and destination state is finalized.
What to do:
- Verify final balance on destination chain.
- Archive transaction hash for recordkeeping.
FAILED
Execution did not complete successfully.
What to do:
- Review failure reason from wallet/explorer when available.
- Check gas balance, route parameters, and network conditions.
- Retry only after cause is understood.
NOT_FOUND
Hash cannot be indexed yet, chain/mode may be incorrect, or provider indexing is delayed.
What to do:
- Re-check selected chain and tracking mode (swap vs bridge).
- Retry after short delay.
- Use explorer directly to validate hash existence.
API health states
ok
Provider responds normally with healthy latency.
checking
Health probe is in progress.
degraded
Provider is slow, rate-limited, or temporarily unavailable.
Operational impact: quote refresh and status checks may be delayed until provider recovers.
Escalation checklist
If status remains unresolved, include:
- Transaction hash
- Source and destination chain
- Wallet type
- Approximate timestamp (UTC)
- Screenshot of error or status panel